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They refunded only my initial deposit and confiscated the rest of my balance. I eventually requested a withdrawal of my winnings. Account closed and winnings confiscated after verification and accepted deposit I’ve since went onto my account and I now can not access it. Please notify us if your withdrawal is processed before then. I have scheduled a follow-up for 5 days from now to check on the status of your withdrawal.
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The player from the United Kingdom had waited 9 days for her withdrawal of €544, which was initiated on July 13th. Dear Player,We are truly sorry to hear about the distressing experience you’ve described and sincerely regret that you feel unsupported throughout this process. We’re really happy to hear that you had a good experience – delivering reliable service and an enjoyable gaming environment is something we’re always working to perfect.
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